Delivery

DELIVERY SERVICES

Evri Standard £3.95 

Evri 3 Day Standard Delivery. During peak times this make take longer.

Evri Expedited £4.95

Evri Next Day 1-2 days when ordered before 1pm. This may take longer during peak times, e.g Christmas and after bank holidays. Not available to Northern Ireland and some UK postcodes.

Royal Mail Standard £4.50 

Royal Mail 48 Parcel delivery (not a tracked service)

Royal Mail Tracked 24 £5.95

Please note that it is the recipients responsibility to input the correct address for delivery. Highstreet Outlet does not cover losses of items that are shown to be delivered. The recipient is responsible to collect items from their doorstep to prevent theft. 

 

Free Delivery

UK Orders over £40 qualify for free standard delivery.

Poole, Dorset Click & Collect

If you live locally to us you can pick up your parcel and drop off any returns to our warehouse on a Monday-Friday 9am-2pm.

Our address is Unit 3, Benridge Business Park, Holyrood Close, Poole, Dorset, BH17 7BD. Please email enquiries@highstreetoutlet.com if you have any questions.  We will email you when your parcel is ready to collect.

 

International Delivery

There may be local import duties to be paid on receipt of your goods that Highstreet Outlet are not liable for.

Europe £10

Royal Mail Standard Airmail aim 8-10 workings days

Rest of World £15

Royal Mail Standard Airmail aim 10-20 workings days

 

RETURNS

  • Items must be returned within 14 days of the date the parcel has been received by the customer. 
  • If your parcel is returned outside of the returns cut off period we will be unable to process your refund. In this case if you would like your item back you will be responsible for the cost of returning the parcel back to yourself.
  • Items must be unworn and unwashed and returned in original packaging.
  • Shoes must be tried on indoors and returned in the original packaging.
  • Due to hygiene reasons, earrings, briefs & boxer shorts are NON returnable.

The garments must be unworn, in the original packaging and not washed. Refunds are issued within 7 days, and return costs are the responsibility of the buyer, unless the item is faulty, in which instance please contact us before returning on enquiries@highstreetoutlet.com so that we can assist.

We do advise obtaining proof of posting.

Returns should be sent to ;


Highstreet Outlet Clothing Ltd

Unit 3, Benridge Business Park

Holyrood Close,

Poole,

Dorset,

BH17 7BD